Microsoft 365 | Windsor & Berkshire
Microsoft 365 Support in Windsor
Get more from Microsoft 365 in Windsor without the headaches. We set up, migrate and secure your tenant, manage licences and updates, switch on MFA and give your staff a local team to call when Outlook or OneDrive plays up.
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Your Microsoft 365, Properly Looked After
Microsoft 365 runs the email, meetings, files and chat of most Windsor businesses, from Thames Street offices to units on Slough Trading Estate. Yet many tenants grow without a plan, with spare licences and leavers who can still sign in.
We take on the setup, migration, security and daily admin of your tenant: licences, Office 365 email and files, MFA, Teams and SharePoint, starters and leavers, plus training so staff get the most from it.
Take the full service or hand us the parts your team has no time for. Each one runs under the same monthly agreement.
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What we cover
Microsoft 365 Support From Admin to Apps
We handle the behind the scenes management and the everyday help, so your team has one place to go for everything Microsoft 365.
Admin and accounts
- New starters get an account, licence, MFA and a ready laptop on day one
- Leavers blocked on the day, with mailbox and OneDrive passed to a manager
- Licences matched to active users and right-sized at renewal
- Migration from Google Workspace, Exchange, other tenants or file servers
- SPF, DKIM and DMARC records set so spoofed messages get rejected
Apps and day to day help
- Exchange Online mailboxes, shared inboxes and spam filtering
- Teams channels and SharePoint sites built around your departments
- OneDrive and SharePoint sharing tightened so files reach the right people
- Microsoft 365 connected to your CRM and accounting tools
- One local number your staff call when they get stuck
Common problems
Microsoft 365 Issues We Fix Every Week
These are the problems we see most often when Windsor businesses first come to us.
Licences nobody uses
Old accounts keep their licences after people leave. We match licences to active users, remove the spares and move each user onto the plan they need.
Open share links
Links that let anyone open your SharePoint and OneDrive files are a common risk. We find those links and tighten the default sharing setting.
Leavers who can sign in
On the day someone leaves, we block sign-in, hand their mailbox and OneDrive to a manager and remove the licence they no longer need.
Messy access and sharing
Old shared folders and staff with access they no longer need are common risks. We review permissions team by team and tidy them up.
No proper backup
Deleted emails and overwritten files can be lost once Microsoft's retention ends. We back up mailboxes, OneDrive, SharePoint and Teams.
Old file server
Plenty of firms around Windsor still keep shared drives on a server in a cupboard. We move them to SharePoint and plan the server's retirement.
Microsoft 365 security
Lock Down Your Tenant the Right Way
Clients, insurers and larger partners now ask Windsor suppliers how they store files and who can sign in. Most Microsoft 365 protections need switching on and tuning to your business.
We configure these protections, test them with your team and review them regularly as threats and Microsoft features change.
- Multi-factor authentication for each user
- Conditional access for company sign-ins
- SPF, DKIM and DMARC against spoofed email
- Data loss controls on SharePoint and OneDrive
- Company data limited to managed laptops and phones
- Phishing protection and Secure Score reviews
Getting started
How We Take On Your Microsoft 365
Switching Microsoft 365 support is straightforward. We follow four clear steps so nothing is missed and your Windsor team is never left without help.
Review your tenant
We check your licences, users, sharing settings, MFA coverage, devices and backups, then list what we find.
Plan and licensing
You get a written plan with the licence changes, the fixes we would make first and a fixed monthly quote.
Migrate and set up
We migrate your data, build SharePoint and Teams, enrol devices and switch on MFA, on agreed dates.
Ongoing admin
Staff call one local number for help. We handle starters, leavers, licences, updates and security alerts.
Frequently asked questions
Microsoft 365 Questions From Windsor Businesses
How much does Microsoft 365 support cost?
Most Windsor businesses pay a simple monthly fee per user that covers Microsoft 365 admin, security settings and helpdesk support. Microsoft sets the licence prices, which sit on a separate line. We quote after a free review.
Which Microsoft 365 plan does my business need?
It depends on what each person does and the security your clients expect. Many small firms use Business Standard or Business Premium. We check usage in your tenant and recommend the lowest plan for each user.
Can you migrate us from Google Workspace?
Yes. We move email, calendars, contacts and Drive files into Exchange Online, OneDrive and SharePoint, run a test batch first and switch mail records at an agreed time so staff keep receiving email.
Can you reduce our Microsoft 365 costs?
Often, yes. We match licences to active users, remove spares, move people onto the plan they need and check again at every renewal.
How do you handle new starters and leavers?
We follow a written checklist. Starters get an account, licence, MFA and an enrolled laptop before day one. For leavers we block sign-in, pass on mail and files and remove the licence.
How long does a migration take?
It depends on mailbox sizes, file volumes and user numbers, and you get a dated plan after the review. Most copying runs in the background while your team keeps working.
Is our tenant ready for Copilot?
Most tenants need a permissions clean-up first, because Copilot can surface any file a user can open. We audit permissions and fix sharing settings before switch-on.
Can you connect Microsoft 365 to our CRM and accounts?
Yes. We link Microsoft 365 with your CRM and accounting tools and set up Power Automate flows for approvals and alerts, starting with one process and building from there.
Microsoft certified, independently accredited.
Get in touch
Talk to a Microsoft 365 Support Team in Windsor
Tell us how many users you have and what is not working as it should, and we will recommend the right support plan. Call 01753 255436, email hello@windsoritsupport.co.uk or send us a message and an engineer will get back to you.
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